carousell_reviews[System Feedback] This user resolved a dispute for an item sold that is not delivered after 11 days.
23 days ago
As per Email Explanation provided, due to phone down on late reply, we received this kind of Feedback is very unfair to us.
Agreement been set before the deal on delivery is agree by customer. Customer has also send email on the explanation to your end on the delivery.
we are singapore registration company, we do have SOP to follow as well, we promise on all our deal, We are a sincere Seller & has been supporting on carousel app.