second_shoppe Hired a vehicle for a 12 hours tour in Batam. Staff (Mira) was punctual, and accommodating during the tour. Throughout the trip she was helpful and provided suggestions on how best to cover our itinerary. She also helped to negotiate price for durians, and gladly helped with some phototaking at scenic spots. More importantly, we felt safe throughout. Communication through Carousell/WhatsApp was prompt - confirmation was quick too. Highly recommended for families, couples or anyone new to Batam!