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10X CUSTOMER CARE OFFICERS (STADIUM, $1700, 6 MONTHS)

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2 months ago by capita

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Responsibilities: Attend to enquiries and feedback received in person and via telephone calls and emails in a prompt and professional manner Record and maintain Customer Care issues and Lost & Found items in the CRM system in accordance to the established criteria and guidelines Maintain secure custody of lost and found items according to established procedures Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Assist customers on facility and programme bookings within the premises of Singapore Sports Hub Handle over-the-counter payment collections and perform daily settlements and financial reconciliations Work on special projects (i.e. review and development of training curriculum and standard operating procedures) as assigned Ad-hoc duties and projects as assigned or needed Working Location: Stadium Salary: $1700 Commitment Period: 6 months contract Working Hours: 5-days/week, including PH and Weekends 8.5 hours/day between 6.30am to 10.30pm Job Requirements: Minimum GCE ‘O’ Levels educational qualification or higher Must be able to perform shift duties including weekends and Public Holidays Excellent communication and interpersonal skills A team player and able to work in a fast-paced environment Proactive, self-motivated and keen to learn Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume and educational certificate to calven.yap@capitagrp.com. Alternatively, you can contact 6709 3493 for further details. We regret to inform that only shortlisted candidates will be notified. Job Code: CVY Reg No: R1656753 (Yap Jia Liang Calven) EA License No: 08C2893 (Capita Pte Ltd)

Shifts

No

Salary

Monthly

S$1,700

Candidate Requirement

No Requirement

Other Information

Yes

Capita Pte Ltd

08C2893

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