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2X CUSTOMER CARE OFFICERS (STADIUM, 6 MONTHS, $1700)

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2 months ago by capita

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7 Likes

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Job Duties: Attend to enquiries and feedback received in person and via telephone calls and emails in a prompt and professional manner Record and maintain Customer Care issues and Lost & Found items in the CRM system in accordance to the established criteria and guidelines Maintain secure custody of lost and found items according to established procedures Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Assist customers on facility and programme bookings within the premises Handle over-the-counter payment collections and perform daily settlements and financial reconciliations Work on special projects (i.e. review and development of training curriculum and standard operating procedures) as assigned Ad-hoc duties and projects as assigned or needed $1700 Stadium 6 months contract Working Hours: 8.5 hours per day, between 6.30am - 10.30pm 5 days/week including Sat/Sun/PH Job Requirement: minimum GCE O Levels educational qualification or higher prior customer service/concierge related experience will be advantageous comfortable working on weekends and PH | okay with shift hours job comfortable with contract position able to start work within short notice period --------------------------------------------------------------------------------------------------------------- As this position is urgent, kindly email detailed CV attention to CVY with current and expected salary, notice period and reason for leaving each job. Interested candidates who wished to apply could contact our office at6709 3493 for a confidential discussion. We regret to inform that only shortlisted candidates will be notified. Job Code: CVY Email Address: calven.yap@capitagrp.com EA License No.: 08C2893 (Capita Pte Ltd) Registration No.: R1656753 (Yap Jia Liang Calven)

Shifts

Yes

Salary

Monthly

S$1,700

Candidate Requirement

A/O levels

Other Information

Yes

Capita Pte Ltd

08C2893

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