Thank you for purchasing my item. I find it just as much of a waste that SingPost has failed in delivering your item. However, I have packed the item in quality envelope, took photo for you to verify your address and before i mailed it out. You were given free mailing and 40% discount. I have also responded repeatedly that mailing will take some time, but you badgered daily. The mailing process is a shared agreement between us, it is wrong to point fingers at anyone.