I have had many amazing experience since I first joined carousell! There are carousellers who give things for blessing and there are carouseller who share tips and advices on carousell, some even offer to teach a skill at a low cost! However, today I would like to share an encounter with @ilovelucy that made me feel really blessed to met her as a seller! Recently, I bought 2 glass jar from @ilovelucy. Upon meeting, she kindly took out the glass jar for me to examine. However being very comfortable and trusting with carouseller, I gave it a glimpse and did not touch the glass to look for scratches. I chatted with her for a bit and she told me stories of her terrarium encounter; it was a pleasant exchange. After I got home, washed the glasses, I noticed scratches on the item - one of it being worst off than the other... I contacted the seller and she told me at once to give her my account number so that she could refund me the money first. Initially I was a little hesitant (I had yet to ask my friend who I bought the glass for if she would mind) but the seller says that since it is not in a good condition that I wish it to be, please let her refund me the money - don't buy things that you are not happy with! I was shock >_< She was genuinely concerned with how I liked the product and she even offered to pick up the item from my place! Moreover she came to meet me at a time of my convenience and trusted me not to "run away" with the product + the money. Even though it was a small amount of money, I was so thankful and blessed that she trusted me! Some carouseller have met with scammers but I believe the majority of the people using carousell are nice people who cares for the person who buys their product! It does not take a great effort to make someone's day and I am grateful to have met so many nice souls here!