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CSO (Apps) / 6 months / Kent Ridge / $8.50/hr + Incentives

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2 months ago by capita

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Customer Service (Backend Apps) / 6 months / Kent Ridge / $8.50/hr with Incentives Location: Kent Ridge (10 mins walk from MRT) Salary: up to $8.50/hr (Incentive: Range from S$ 40 to S$ 300 every month) Duration: 6 months (Starting from Sept) Working hours: Mon-Fri 8.30-5.30, Alt Sat 8.30-1pm Job Scope: • Provide customer support via calls and emails with excellent work etiquette, patience. • Ability to response to customers’ needs/enquiries and provide appropriate solutions and attention. • Coordinate and monitor all customer queries effectively and escalate to management when necessary. • Act as a coordinator between various internal department within the company and customer to ensure customer issues are resolved. • Maintaning customer particulars and transactions, feedback and cases history of customer to CRM. • Follow up actions after calls and emails to ensure pending inbound enquiries are solved. Requirements: • Highly customer oriented. • Well-verse of MS Office application is essential. Interested candidate who wish to apply for the advertised position, please email us an updated copy of your resume at cassandra.ng@capitasingapore.com. Reg No: R1873123 (Ng Zhi Ling, Cassandra) EA License No: 08C2893 (Capita Pte Ltd) **We regret that only shortlisted candidates will be notified**

5.5 day week

Yes

Salary

Hourly

S$8.50

Candidate Requirement

No Requirement

Other Information

No

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