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CUSTOMER CARE OFFICERS (6 MONTHS), KALLANG - $1700

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2 months ago by capita

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Job Duties: Attend to enquiries and feedback received in person and via telephone calls and emails in a prompt and professional manner Record and maintain Customer Care issues and Lost & Found items in the CRM system in accordance to the established criteria and guidelines Maintain secure custody of lost and found items according to established procedures Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Assist customers on facility and programme bookings within the premises Handle over-the-counter payment collections and perform daily settlements and financial reconciliations Work on special projects (i.e. review and development of training curriculum and standard operating procedures) as assigned Ad-hoc duties and projects as assigned or needed $1700 Kallang 6 months contract Working Hours: 8.5 hours per day, between 6.30am - 10.30pm 5 days/week including Sat/Sun/PH -------------------------------------------------------------------------------------------------- As this position is urgent, kindly email detailed CV attention to CVY with current and expected salary, notice period and reason for leaving each job. Interested candidates who wished to apply could contact our office at 6709 3493 for a confidential discussion. We regret to inform that only shortlisted candidates will be notified. Job Code: CVY Email Address: calven.yap@capitagrp.com EA License No.: 08C2893 (Capita Pte Ltd) Registration No.: R1656753 (Yap Jia Liang Calven) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.capitagrp.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. All resumes and personal particulars sent to the aforementioned emaill address will NOT be attended to as the address is not for job application purposes.

Shifts

No

Salary

Monthly

S$1,700

Candidate Requirement

No Requirement

Other Information

Yes

Capita Pte Ltd

08C2893

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