Get more Coins
Save more with bigger bundles!
By purchasing any of the above, you accept our Terms of Service.

Share This Listing

Public Comments

Customer Experience Agent x 10s (1.6 K-Kent Ridge-6 Months)

icon

2 months ago by capita

icon

6 Likes

icon

Agent Responsibilities: -Provide customer support via calls and emails with excellent work etiquette, patience. -Ability to response to customers’ needs/enquiries and provide appropriate solutions and attention. -Coordinate and monitor all customer queries effectively and escalate to management when necessary. -Act as a coordinator between various internal department within the company and customer to ensure customer issues are resolved. -Maintaning customer particulars and transactions, feedback and cases history of customer to CRM. -Follow up actions after calls and emails to ensure pending inbound enquiries are solved. Job Requirements: -Highly customer oriented. -Excellent analytical, interpersonal & communication skills. -Bilingual portfolio preferred to liaise with non-English speaking customers. -Well-verse of MS Office application is essential. -Team player with positive attitude. -Singapore Citizens Only. Working Hours and Location: -Mondays to Fridays 8.30 am-5:30pm, alternate Saturdays 8:30am-1pm, excluding public holidays. -Around 10 minutes walking distance from Kent Ridge MRT and easily accessible by public buses. Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume and educational certificate to os2@capitagrp.com or apply here directly Job Code: CEW EA License No.: 08C2893 Registration No : R1659783 (Wong Chun Kit) -- We regret to inform that only shortlisted candidates will be notified -- By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please access our website at www.capitagrp.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email at dataprotection@kellyservices.com.sg to let us know. All resumes and personal particulars sent to the aforementioned email address will NOT be attended to as the address is not for job application purposes.

Kent Ridge (CC24)

5.5 day week

No

6 months

Salary

Monthly

S$1,600

Candidate Requirement

No Requirement

Singaporean and PR may apply

Other Information

Yes

Capita Pte Ltd

R1659783

30

Meet The Seller

capita
capita
isEmailVerified
Feedback
  • 0
  • 0
  • 0

YOU MAY ALSO LIKE