Sell
Cars & Property
Fashion
Home & Living
Mobiles & Electronics
Hobbies & Games
Jobs & Services
Others

S$2,500

Customer Service Agent

icon

Singapore

As a Customer Service Agent you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO’s. The job incumbent will be the main point of contact for service requests, inquiries, suggestions and complaints. Provide the best possible levels of service to our customers in a welcoming,friendly and respectful manner – make the customer feel at home Increase customer satisfaction by understanding their needs and by responding to inquiries and complaints promptly, fairly and efficiently Provide product and service information to customers and identify upselling opportunities to maintain and increase income streams from customer relationships Recommend and implement programs to support customer needs Attend to handling requests, carry out pre-flight and post-flight administrative tasks and assist flight crews and customers with various service requirements Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment Identify and report potential hazards and near misses as well as occurrences as required by the reporting system

2 weeks ago In Customer Service

icon

5 day week

icon

Yes

Salary

Payment Rate

Monthly

Base Salary (Up To)

S$2,500

Candidate Requirement

Education Level

No Requirement

Other Requirements

High School Diploma/GED or equivalent Valid driver's license (Class 3) English language skills (e.g. B2 proficiency level or equivalent) Good communication skills Common courtesy and customer orientation Ability to work flexible schedules (Shift Work) and in various weather conditions as well as meeting minimum physical Desired Characteristics: Work experience in the aviation industry or a related field (e.g. hospitality) would be an advantage Ability to work calmly and effectively under pressure Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Other Information

Recruitment Agent

No

Listed by mycareersfuture.sg

Not Responsive

Verified

Check seller profile