Roles & Responsibilities
MyCash is a fast-growing and award-winning Fintech company that offers tailored financial solutions to the unbanked community in a super app. Presences in 3 countries, MyCash is looking for a Customer Service Ambassador to grow our mobile application here in Singapore.
• Promote and demonstrate MyCash products and services.
• Showcases the various features of MyCash Mobile Application
• Assist in the daily operations of the Customer Service Centre.
• Work closely with all departments to ensure customer satisfaction.
• Responsible for ensuring smooth operations of the Customer Service Centre.
• Collate statistics for preparation of Management Reports.
• Process and execute remittance services for customers.
• GCE “O”/ “A” levels & above.
• Good organisational, communication and interpersonal skills
• IT savvy, proficient in MS Office and web-based programs.
• 6-day work week retail hours.
• Ability to speak in Bengali will be a plus.
• Monday to Sunday, 44 hours work-week