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Customer Service Executive

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2 months ago by rolandpri

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17 Likes

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• Handle call promptly and provide the accurate timely financial information to customers on a range of financial products and service to customers • Respond to customer queries and aim to resolve customer problems during the first call of contact • Follow up on customers with unresolved issues. • Received customer feedbacks and channel feedback to respective business partners to ensure good customer experience. • Introduce and guide customers to automated channel so as to expedite processing • Administration work • Understand customer need and upsell and cross sell appropriate products and services to deepen customer relationship #Call centre #Financial Services #Credit Card #Banking accounts #Savings Account #ATM Cards # Investments #Bank #Bankers #Endowment plans #Corporate Account #Singapore Banks #Jobs in Bank #Banking career #Financial Product #Mortage Loan #Corporate Loan #SIBOR #Equity Trading #Forex Trading #Commodities Trading #Private Banking

Raffles Place (EW14 NS26)

Shifts

Yes

Salary

Monthly

S$3,000

$3000 and above, depending on experience. One year contract. Upon Good performance and business needs, will convert staff to perm and may have early conversion. Will receive up to a month of completion bonus, subject to good performance.

Candidate Requirement

Diploma

Fresh graduates (any field) whom are interested to enter finance industry are strongly encourage to apply. If shortlisted, candidates will need to go through 1 month of intensive classroom training. During the training, need to pass internal test before they are certified to take live calls on the floor. #Savings #Money Market Fund #Credit Card #Loan #student loans #corporate loan

Singaporean and PR may apply

Other Information

Yes

Primarius Search Consultancy Pte Ltd

12C6186

1

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