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Customer Service Executive

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1 month ago by carrohr

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12 Likes

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About Carro Carro is an automotive marketplace that offers a full-stack service for all aspects of car ownership. By offering a trustworthy and transparent experience, Carro challenges the traditional way of buying and selling of cars through a proprietary pricing algorithm. Carro also provides a range of services that offer everything a car owner needs throughout their car ownership journeys such as an in-house financing solution warranty options and Singapore’s first on-demand roadside recovery platform. Founded in 2015, Carro started its regional expansion into Thailand and Indonesia in 2017 and is Southeast Asia’s largest automotive marketplace, facilitating over US$500 million worth of transactions in two years. In June 2018, Carro has raised a total of US$75 million led by notable venture funds such as SoftBank Ventures, Insignia Ventures Partners and B Capital Group. Looking forward, Carro will continue to revolutionize the automotive industry and empower our customers to make the right decisions. Job Description: * Handle inquiries from the client on the internet, phone and face-to-face in a professional and friendly manner * Ensure that the Customer Service KPI are achieved consistently * Co-ordinate with the Sales / Operations team on inquiries or any ad-hoc duties * Support other administrative tasks. Job Requirements: * Experience with retail/concierge/customer service roles are preferred * Enjoy engaging customers and problem-solving * Meticulous with good follow up skills * Good command of written and spoken English * Must be able to work on the weekend and Public Holidays (if applicable) * Advantageous if you like cars! * Fresh Grad from ITE, Polytechnic, JC is encouraged to apply! * Only Singaporean / PR holder may apply

Marymount (CC16)

5 day week

Yes

Salary

Monthly

S$3,000

Medical Insurance & Self Development Fund

Candidate Requirement

Diploma

Singaporean and PR may apply

Other Information

No

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