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Customer Service - Jalan Kilang (Bukit Merah) - $2000

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4 months ago by capita

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Customer Service - Jalan Kilang (Bukit Merah) - $2000 Working hours: Monday - Friday 9am-6pm. Sat: Alternate 9am-12pm. Industry: SME/Logistics 3-6 months contract, convertable to perm Job Responsibilities • Manage incoming calls and emails from clients and maintain excellent service standards • Investigate issues and liaise closely with departments to resolve them • Identify service lapse and proactively engage clients to rectify issues • Handle complaints, provide appropriate solutions and alternatives within appropriate time frame • Work with internal stakeholders to recognize and resolve daily operational issues Requirements • Able to work in a fast-paced environment; manage inquiries and feedback with tact and professionalism • Be resourceful and resolve challenges arising from daily operations • Preferably with experience in a customer service or logistics front line role Interested candidate who wish to apply for the advertised position, please email us an updated copy of your resume to Cassandra.ng@capitasingapore.com. ** We regret that only shortlisted applicants would be notified. ** EA Reg No: R1873123 (Ng Zhi Ling, Cassandra) EA License No: 08C2893 (Capita Pte Ltd)

5 day week

Yes

Salary

Monthly

S$1,800

Candidate Requirement

No Requirement

Other Information

No

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