Job Description (CS) Specific Responsibilities: • To be responsible for day to day management of all aspects of customer service. • Able to handle large volume of calls daily. • Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. • Promote excellent customer service and ensure satisfaction is delivered consistently. • Greet customers warmly and ascertain problem or reason for calling with personal touch. • Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered. • General affair (purchasing / management of stationery & equipment). • Data entry work (data inputting). • Support administrative function in the office. Job Specifications/Requirements: • Higher NITEC or Diploma or its equivalent. • Good understanding of customer account management. • Friendly and Customer Service Driven. • Proficient in MS Office. • A Team Player. • Minimum 1 year of relevant customer service experience. • Good attendance and punctuality.
2 months ago In Customer Service
5.5 day week
Base Salary (Up To)
Customer service officer
No. of Vacancies