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Customer Service Officer x 80 Kent Ridge/6 months contract

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2 months ago by capita

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3 Likes

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Job Description • Response to user enquiries and feedback via emails and hotline in a professional and timely manner • Logging all services based on user requests • Provide first level General Campaign Support to assist in general enquiries related to registration, collection guidelines and rewards redemption status • Basic IT knowledge of mobile apps, usage of smartphones and iPads • Response to user enquiries and feedback via emails and hotline in a professional and timely manner • Logging all services based on user requests Job Requirements: • Highly customer oriented. • Excellent analytical, interpersonal & communication skills. • Bilingual portfolio preferred to liaise with non-English speaking customers. • Well-verse of MS Office application is essential. • Team player with positive attitude. Working Hours and Location: • Mondays to Fridays 8.30 am-5:30pm, alternate Saturdays 8:30am-1pm, excluding public holidays. • Around 10 minutes walking distance from Kent Ridge MRT and easily accessible by public buses. Email: os6@capitagrp.com Code: KELL 88007750 (with Full Name/Education/ Availability) to arrange for interview immediately! Reg No: R1660321 (Kelvin Liew) EA License No: 08C2893 (Capita Pte Ltd) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.capitagrp.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. All resumes and personal particulars sent to the aforementioned email address will NOT be attended to as the address is not for job application purposes

5.5 day week

Yes

Salary

Hourly

S$9

Candidate Requirement

No Requirement

Singaporean and PR may apply

Other Information

Yes

Capita Pte Ltd

08C2893

80

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