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Customer Service Offier - Changi - $1800 - 3 months to Perm

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2 months ago by capita

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Customer Service Offier - Changi - $1800 - 3 months to Perm Changi Districentre 5.5 workweek with Alternate Sat off. Working hours : Mon to Fri :9am to 6pm, Sat : 9am to 1pm. $1800 - $2000 2-3 months contract, convertible to Perm Responsibilities • Ensure prompt response to customers’ enquiries. • Responsible for liaising with customers on shipment planning and execution. • Liaise and co-ordinate with transporters, carriers and suppliers to ensure timely receiving of cargo for export. • Responsible for verifying and update of cargo details into System. • Monitoring and executing of e-commerce shipments with last mile deliveries. • Issuing invoices to customer and answer their queries pertaining to the charges billed. • Send pre-alert to customers upon job completion and timely update shipment uplift status. • Any other ad-hoc duties and responsibilities that are assigned as appropriate by the co. Requirements • GCE N/O Level or ITE • Min. 2 years of experience in procedure documentation and customer service. • Customer-oriented with good interpersonal skills. • Proficient in MS office applications. • Possess initiative, positive attitude, and willingness to learn and must be a team player. • Able to work under pressure. • Able to communicate fluently. • Experience in courier industry will be an advantage. • Strong knowledge in e-commerce operation and prior experience in e-commerce industry is a plus. Interested applicants please email Cassandra at cassandra.ng@capitasingapore.com to apply! ** We regret that only shortlisted applicants would be notified. ** EA Reg No: R1873123 (Ng Zhi Ling, Cassandra) EA License No: 08C2893 (Capita Pte Ltd)

5.5 day week

Yes

Salary

Monthly

S$2,000

Candidate Requirement

A/O levels

Other Information

No

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