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Customer Service Representative

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2 months ago by carrohr

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14 Likes

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About Carro Carro is an automotive marketplace that offers a full-stack service for all aspects of car ownership. By offering a trustworthy and transparent experience, Carro challenges the traditional way of buying and selling of cars through a proprietary pricing algorithm. Carro also provides a range of services that offer everything a car owner needs throughout their car ownership journey such as an in-house financing solution warranty options and Singapore’s first on-demand roadside recovery platform. Founded in 2015, Carro started its regional expansion into Thailand and Indonesia in 2017 and is well on its way to becoming Southeast Asia’s largest automotive marketplace, facilitating over US$350 million worth of transactions in two years. In June 2018, Carro has raised a total of US$75 million led by notable venture funds such as SoftBank Ventures, Insignia Ventures Partners and B Capital Group. Looking forward, Carro will continue to revolutionise the automotive industry and empower our customers to make the right decisions. Job Description: Handle inquiries from the client on the web, phone and face-to-face in a professional and friendly manner Ensure that the Customer Service KPI are achieved consistently Co-ordinate with the Sales / Operations team on inquiries or any ad-hoc duties Support other administrative tasks and visual merchandising of the showroom Job Requirements: Experience with retail/concierge/customer service roles are preferred Enjoy engaging customers and problem-solving Meticulous with good follow up skills Good command of written and spoken English Must be able to work on the weekend and Public Holidays (if applicable) Advantageous if you like cars! Fresh Grad from ITE, Polytechnic, JC are encouraged to apply! Only Singaporean / PR holder may apply Working Hours: 5 Work Days in a week including weekends. Working hours: 9am till 7pm.

Marymount (CC16)

5 day week

Yes

Salary

Monthly

S$2,500

Medical Benefits

Candidate Requirement

Diploma

Singaporean and PR may apply

Other Information

No

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