Receiving clients at the front desk by greeting, welcoming, directing them to their seats.
Booking and confirming appointments via phone, text and email.
Ensure smooth operations of the salon, making sure that all clients are served and attended to.
Notifying staff members of any customer cancellations or the arrival of any unscheduled visitors.
Welcome walk-ins, answer questions about services and schedule appointments based on availability.
Inform clients about new services and discounts
Cross-sell services, products and packages when appropriate.
Update client records with contact and billing details, appointments and services offered
Maintain a general overall cleanliness of the studio.