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  • elffy
    elffy

    @thisisjunhong pls reply me

  • piggy-bag
    piggy-bag

    Would like to know how carousell protect seller when buyer provide false claims that product not working n demand exchange or refund. The buyer first confirmed working then next day give all sort of reasons to ask for refund or exchange?

  • crazypoorasians
    crazypoorasians

    what happens if buyer receive item but claims never receive? how do u protect the seller?

Deal with greater assurance

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9 months ago by caroupay_sg

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S$1

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313 Likes

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How does CarouPay offer more assurance? 🌟CarouPay offers more assurance by ensuring accountability from buyers and sellers. Carousell holds the fund in trust until the transaction is complete. 🌟Users who do not receive their item as described, or do not receive their tracked mail can raise an issue with the seller or escalate it to Carousell. Funds will be held by Carousell until a dispute is resolved. 🌟Sellers who receive funds from CarouPay can cash out after their identification has been verified by Stripe, a PCI Service Provider Level 1, to safeguard your card details. This authorisation process gives buyers a greater peace of mind when dealing online. 🌟For orders fulfilled via SingPost’s SmartPacs and registered mail, a live delivery status will also be available and updated in-app so both parties can track where the item is. 🌟Carousell encourages all parties to opt for tracked mail to avoid potential dispute scenarios over lost mail. Carousell cannot guarantee lost mail that is not tracked. For more information on our dispute policies, please visit help.carousell.com

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caroupay_sg
caroupay_sg
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Reviews
pysaaFast delivery! Received in good condition. Thanks ...read more
2 months ago
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kutysamThank you for the sale!
3 months ago
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clarewristGreat seller to deal with! Item delivered as descr...read more
2 months ago
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