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Deal with greater assurance



How does CarouPay offer more assurance? 🌟CarouPay offers more assurance by ensuring accountability from buyers and sellers. Carousell holds the fund in trust until the transaction is complete. 🌟Users who do not receive their item as described, or do not receive their tracked mail can raise an issue with the seller or escalate it to Carousell. Funds will be held by Carousell until a dispute is resolved. 🌟Sellers who receive funds from CarouPay can cash out after their identification has been verified by Stripe, a PCI Service Provider Level 1, to safeguard your card details. This authorisation process gives buyers a greater peace of mind when dealing online. 🌟For orders fulfilled via SingPost’s SmartPacs and registered mail, a live delivery status will also be available and updated in-app so both parties can track where the item is. 🌟Carousell encourages all parties to opt for tracked mail to avoid potential dispute scenarios over lost mail. Carousell cannot guarantee lost mail that is not tracked. For more information on our dispute policies, please visit

1 year ago In Announcements

Listed by caroupay_sg


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Reviews for caroupay_sg


2019 Aug

Smooth transaction thanks