DevOps and Continuous Delivery have the potential to redeem an old promise from the IT industry, namely to make the software factory come true.
This means the creation of software releases as part of an automated production chain and seamless deployment of the releases into the production environment, enabling the delivery of software products to the customer at a high frequency and with an appropriate quality.
When DevOps is introduced to IT service providers, this is not done on the greenfield, but in established organizations with embedded processes and workflows. These are often structured according to proven procedures and processes described in ITIL.
This book attempts to identify strategic options available for the integration of a DevOps culture and the introduction of Continuous Delivery Pipelines into IT service organizations.
For large IT service organizations, DevOps, in combination with Continuous Delivery provides the possibility of replacing offshoring relationships, which are affected by friction losses, by efficient in-house developments.
Other advantages of DevOps In combination with Continuous Delivery might be:
Increased development speed and productivity
Savings in the capacity of software developers
Savings in capacities of software testers.
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