Responsibilities: - Deliver quality customer service to all guests. - Take reservations and enquire purpose of visit. - Greet each guest promptly and courteously with good smile and body language. - Present menu and share promotions, specials and items to customers. - Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. - Oversee a team of servers who are assigned to his/her shift. - Key orders in the Point-of-Sale system efficiently. - Process payment and check bills promptly. - Maintain cleanliness of the outlet. - Assist manager by getting involved in planning and organizing of special events. - Check food and beverage inventories and stocks in a consistent and accurate manner. - Follow Food & Beverage Safety and Hygiene policies and procedures. - Complete opening, operating, and closing procedures. - Handle problem with cashier payments. - Escalate guests complain to duty manager if unable to conduct service recovery. - Implement plans to deliver excellent service for outlet.
1 month ago In Hospitality, F&B
6 day week
Base Salary (Up To)
* Annual Wage Supplement/ Performance Bonus * Leave and Medical Benefits * Flexi-wellness Benefits * Birthday/ Marriage Leave and Vouchers * Annual Health Screening * Various Staff Recognition Programs
All nationalities may apply