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Immediate position spa receptionist Balinese thai spa

SPA Receptionist Singaporean/PR/LTVP/Msian Working Place Toa Payoh Thomson and Bedok Job Responsibilities 1,Greets guests, offers assistance and consultation on Spa enquires according to see Balinese Thai standards 2,Answers telephone call in a professional,courteous and polite manner in accordance with spa standards when providing information,answering enquiry,confirming spa reservation 3,Accepts and accurately records all guest bookings,prepares Spa card and guest comment card for SPA therapist in accordance with departmental procedures Ensure that all bookings are given equally to therapist 4,Ensure that all cashiering functions are carried out in accordance with Spa accounting procedures 5,Accepts responsibility for, and to show initiative in decision making when handing minor guest objections,in order to enhance guest satisfaction 6,Refers major guest objections to immediate superior to prevent further guest dissatisfaction 7,Ensure the Spa area is clean and tidy 8,Coordinate with Engineering Department on repair and maintenance work required in Spa area 9,Conducts inspections of the Spa areas as directed. 10,Ensure accuracy of administrative duties such as daily spa summary revenue form, cash float,general report, daily revenue, and guest comment cards 11,Ensure that spa desk in the waiting area is always clean and tidy,and display with spa products 12, Telemarketing and up-selling of Spa package and Rewards program,and availability of slots 13,Maximize Spa slots, rooms and therapists' productivity 14,Increase Spa capture rate 15,Solve minor guest complaints and raise customers satisfaction as per empowerment program at their own level and refer to superiors for assistance,for more complicated situation 16,Act as mini-managers and be more responsible for designated areas assigned to their care 17,Increase inter-action and independence with guest contact, in order to raise their confidence level 18,Be more independent and not afraid to make their own decisions,instead of always replying or referring to their superior 19,Provide consultantion and recommend suitable treatments to customers 20,Selling various treatments to customers 21,Perform facial,body and aesthetic treatments/services to customers 22,General housekeeping duties and maintenance of the cleanliness of the centre 23,Build and establish good rapport with customers 24,Any other administrative task when required Job Requirements 1,CIDESCO,ITEC,CIBTAC or other beauty related qualifications 2,No relevant working experience can apply 3Must be able to communicate with English & Chinese speaking customers 4,Sale oriented,service oriented and customer focused 5,Good initiative,good team player & punctual 6, Willing to work on retail hours, weekends and public holidays Remuneration and Benefits 1,Salary $1300-$2000+Attractive Commission +Incentives 2,Excellent career path Qualified and interested candidates, please send your resume via whatsapp or call 90211474.
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Marymount (CC16)
6 day week


Payment Rate


Base Salary (Up To)


Additional Incentives

Salary 1300-2000

Candidate Requirement

Education Level

No Requirement


Singaporean and PR may apply

Other Information

Recruitment Agent


Listed by joqfez

Very Responsive


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Reviews for joqfez

Very good seller to deal with..item as described.thank u.