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Jap Customer Service, S$2900 Monthly, Love Gaming?JOIN US!!!

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2 months ago by ptw_hr

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Job Description: • Providing customer support and technical issue resolution via email, phone, chat, social media and other online platforms. • To be able to handle multiple concurrent chat and email interactions while addressing frequent start and stops from incoming phone calls, emails, social media interactions and other online platforms. • Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console. • Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. Requirement: • Must be Native Japanese to support Japan domain • Strong in both written and communicating in English & Japanese (to liaise with Japanese & Local speaking associates) • Ensure customer service quality is been delivered • Able to understand games from a gamer’s perspective and give in-advise gaming and PC/console troubleshooting support -Ability to solve and analyse information accurately with appropriate speed and guidelines • Able to work shifts on public holidays and weekends for new projects if required. • Degree Holder in any field

Toa Payoh (NS19)

Shifts

Yes

Salary

Monthly

S$2,900

Bonus + Allowance

Candidate Requirement

Degree and higher

Japanese & English

All nationalities may apply

Other Information

No

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