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Positively Outrageous Service - How to Delight and Astound Your Customers and Win Them for Life by T. Scott Gross

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10 months ago by mutualdeals

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S$9

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A corporate consultant and quality service expert describes the P.O.S. (Positively Outrageous Service) method for: * dealing with and winning customers * providing helpful guidelines on how to identify what customers really want, * energize one's employees, * create customer loyalty and more. Loc: hall box gdn

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