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Service Technician (Appliance) Traineeship

Description: You will be reporting directly to the Technical Manager. The Home Maintenance Department is tasked to ensure our clients home are free from appliances, electrical, plumbing and air-conditioning breakdown. This is done with the focus on ensuring quality services mirroring the company’s value of being (1) Genuine (2) Transparent (3) Reliable. Trainee to be involved in: 1. Able to provide home appliances & electrical repair services 2. Preparation of quotations and service reports for work done 3. Communicate with customers about quotation and service report prepared 4. Maintain and ensure vehicles are well-stock with tools and materials required 5. Attend and complete E-learning modules for the 17 services provided by the company Competencies you will learn: • Able to utilise the field service management software for smooth delivery of services • Engage with other departmental employees to ensure smooth delivery of service provided • Importance of clear documentation and its implications in legal disputes • Understand commonly used KPIs in the technical department and participate in quality improvement projects • Learn customer-facing sales skills and the importance of clear communication • Understands and able to implement key principles of customer disputes and resolution • Ability to troubleshoot and provide home appliances repair services independently • Ability to troubleshoot and provide basic electrical repair services independently • Active participation of management of inventory system, including procurement, stock-keeping & audit Qualification: • Diploma Holder in Electrical/Mechanical Engineering or equivalent. • Possess valid Class 3 Driving License • Able to communicate with customers in English. • Customer service oriented, motivated, keen to learn, outspoken • Interest in home maintenance and residential home service is an advantage Other Matters: • Leave entitlement will be given to Trainees • Early conversion to Full-Time Employment if deemed suitable for position • Personal transport vehicle will be provided once Full-Time Employment granted • Multiple learning opportunities to learn new skills • 5.5 day work week • Be part of the 21st Century Team to Deliver Home Care Service to the World Eligibility Criteria for SGUnitedTraineeships: • Singapore Citizen or Permanent Resident; and • (A) Graduated or graduating in calendar year 2019 or 2020 from ITEs, polytechnics, universities, or other educational institutions (e.g. private universities and overseas institutions); or • (B) Graduated earlier from above institutions and completed National Service in 2019 or 2020.
2 months ago In Internships & Others
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5.5 day week


Payment Rate


Base Salary (Up To)


Candidate Requirement

Education Level

No Requirement


Singaporean and PR may apply

Other Information

Recruitment Agent


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