The Outlet Manager is a key role of the Simply Wrapps Group of Outlets. He/She is fully responsible for the Business Operations of the Outlet in terms of Outlet Sales Performance, Costs of Goods sold and providing an excellent Customer Service Experience with his team. He/She is responsible to ensure all Company’s Key Performance Indicators (KPI) and Standard Operations Procedure (SoP) are carried out and he/she is fully responsible for all the team member’s performance, welfare and training needs, performance appraisal. Hence, he/she must be a truly experienced leader and is seem by the team members and must lead the Outlet by being good example to ensure the success of Simply Wrapps of 3 Quality Principles, ie to drive Outlet Sales, Quality Food served and Quality Service Job Requirements Your duties as an Outlet Manager are as followed Lead and manage a team at designated Café Outlet Responsible for all book-keeping, expenses and accounting at the Point-of-Sales system Plan, organize, direct, control and evaluate daily operations at the Café Outlet Implement operational procedures Control Inventory and minimize food wastage and cost wastage (eg OT of team members) Set team member work schedule and monitor/coach their work performance Recruit, train and develop the new employee Ensure Health and Safety regulations are followed Customer service oriented, responds and handles customer complaints effectively Increase Simply Wrapps Sales and Brand Loyalty Programs by actively participating in marketing new product items and implementation of the campaigns Reporting to the Senior Managers or/and Business Development Head or/and Operations Head of Simply Wrapps or otherwise stated Interested, please email your resume or cv to firstname.lastname@example.org Or call 98108034.
1 month ago In Hospitality, F&B
Dhoby Ghaut (CC1 NS24 NE6)
6 day week
Base Salary (Up To)
Performance Bonus, Keep Fit Bonus, 10 days leave to start, medical benefits
Spoken English is a must. Candidate must have min >3 years experience of a similar role.
Singaporean and PR may apply
No. of Vacancies