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Wanted! Customer Service Officer

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1 month ago by mycareersfuture.sg

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14 Likes

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1. Customer Service Tasks 1.1 To provide business related information to customers in a timely and accurately manner; 1.2 Ensure customer enquiries are responded promptly; 1.3 Communicate directly and respond promptly to customer daily orders; 1.4 Process orders, requests and perform data entry and update stock information in warehouse management system; 1.5 Work closely with Warehouse Operations to ensure smooth running of daily deliveries and meeting of customer delivery targets; 1.6 Maintain all the shipping and tracking records of customer inventory and movements accurately; 1.7 To assist on ad-hoc request from customers; 1.8 Perform administration duties. 2. Local delivery / Export Shipment coordination 2.1 Coordinate with Operation and Transport department for order processing. 2.2 Adhere to statutory and company’s safety and health policy and procedures. 2.3 Process orders, requests and perform data entry and update stock information in warehouse management system. 3. Billing process 3.1 Ensure all billing done timely and accurately with all necessary supporting documents with the given dateline; 3.2 Ensure all billings/ invoicing done timely and accurately with the necessary supporting documents and to meet deadline; 3.3 Maintain inventory accuracy via inhouse system.

5 day week

Yes

Salary

Monthly

S$2,500

Candidate Requirement

No Requirement

Able to work in fast-paced work environment and multi-task Able to prioritize work effectively to meet deadlines Strong communication and interpersonal skills Self-motivated and committed Proficient in Microsoft Office Applications/Outlook

Other Information

No

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mycareersfuture.sg
mycareersfuture.sg
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