weareonexoOnly used the item once and when I conveyed the issue to the seller, she didn’t want to refund the item although I’m able to use it due to the earbuds being too small for my ears.
25 days ago
(1) Buyer did not read listing description. Stated clearly on listing that only earphones + case + charging wire will be provided. No mention of alternative earbuds.
(2) Buyer did not check items even though my mom physically met up to pass earphones to her. Should be buyer’s responsibility to check items thoroughly before accepting.
(3) Buyer expects to have full refund despite this being her mistake. Threatens to report me to Carousell if I don’t comply to her unreasonable demands.